Mortlake Blocked Drains, Fixed Properly
300+ five-star reviews
When a blocked drain backs up through the gully or a shower stops draining, we get a real person on the phone, not a queue, and assess the blockage fast.
We check the scale of the problem properly before we ever pick up a tool.
Every blocked drains visit here comes with a $0 Call Out Fee, and 300+ five-star reviews back up how we handle the job. Call (02) 9140 0159 or get in touch.
- Lic #292427C NSW plumbing licence — fully insured, water and gas
- 300+ Five-Star Reviews Mortlake homeowners trust us with blocked drains, reflected in 300+ five-star reviews.
- 15+ Years' Experience We've cleared blocked drains here for 15+ years, and we still show up ourselves.
- $0 Call Out Fee Call us about a blocked drain and the visit itself costs you nothing.
Blocked Drains, Explained
Blocked drains, explained simply: anything stopping water leaving your property properly, from a slow sink to a fully surcharged gully. Here's what a typical callout covers.
Kitchen and bathroom blockages. Slow-draining sinks, showers and baths cleared with the right gear for the actual blockage, not just a chemical pour.
Root-affected sewer lines. Camera inspection finds exactly where roots have entered an older clay or earthenware line before we cut anything.
Stormwater and gully overflows. Surface drains and gully traps cleared so water actually leaves the yard instead of pooling against the house.
Whole-of-line jetting. High-pressure jetting for blockages further down the line than a standard auger can reach.
Gully and floor waste clears. Outdoor gully traps and internal floor wastes freed up so wastewater has somewhere to go again.

How to Know It's Time for Blocked Drains
Some blockages are a nuisance you can live with for a day. Others mean call now, tonight, before it gets worse.
Water backing up instead of draining away. A sink, shower or gully that fills instead of empties means the blockage is real, not just a slow day.
More than one fixture affected at once. If the toilet gurgles when the washing machine drains, that's a shared line problem, not a single blocked pipe.
Bad smells with no obvious cause. A sewer smell from a gully or floor drain usually means something's blocking the line well before it reaches you.

The Mortlake Factor in Blocked Drains
Mortlake sits low on its Parramatta River peninsula, and that shapes how blocked drains behave here. Heavy rain arriving at the same time as a high river tide can surcharge stormwater drains before they've got anywhere left to send the water.
Streets like Gale Street sit close enough to the foreshore that ground-level properties can see water banking up at the gully well before the gutters overflow. It's not always a blockage in the usual sense, sometimes the system's simply overwhelmed rather than clogged.
Either way, the fix starts the same: establish if it's a blockage, a surcharge, or both, before recommending anything.
Older sections of the peninsula still carry earthenware and clay pipework laid decades before the townhouses and unit blocks arrived, and those original lines are the ones most likely to need attention first.

How We Price Blocked Drains
What moves the price of a blocked drains job isn't the drain itself, it's what it takes to actually reach and clear it.
- Whether the blockage is metres in or right at the fixture
- Whether it's a simple clear or needs root-cutting or jetting
- Access, especially on older blocks with limited side entry
- Single fixture versus a whole-of-property blockage
- Debris left behind after a storm-surcharged gully on low-lying streets like Gale Street, which can add time to the clear
Whatever the factors, fair, upfront pricing is agreed before we start, and new customers get $65 off their first service on top of that.

Blocked Drains: Our Process, Start to Finish
- The callout starts with a real voice. A real person answers about the blocked drain clearing problem, gets the details, gets moving.
- On-site, we'll tell you exactly what's wrong and the best way to fix it, no guesswork, no jargon.
- You approve fair, upfront pricing, no surprises. Backed for life by the Lifetime Labour Warranty.
- Then it's fixed, tested and tidy. Quality Workmanship Guaranteed before we drive off.
Most straightforward blocked drain jobs clear in a single visit; a line with root intrusion typically needs longer on site to jet through fully.

The Fine Print That Protects You
In NSW, any work on a blocked drain, whether it's clearing a line or replacing a section of pipe, has to be carried out by a licensed plumber. It's a Fair Trading requirement, not just good practice.
Responsibility for the pipe itself splits partway along its length. Everything from your house to the point of connection at the street is yours to maintain, while the main line under the road belongs to Sydney Water.
A blockage affecting just your property is almost always on your side of that split. If several neighbours report the same backup at once, that usually points to the Sydney Water main instead.
We check which side of that line a blockage sits on before quoting, so you're never paying to clear a section that was never yours to maintain.

What Sets Our Blocked Drains Apart
Blocked drains are an easy job to overcharge on, since most people can't see what's actually blocked. Camera footage shows you what we're looking at, not just what we're telling you.
15+ years' experience means we've seen most causes before, from tree roots to a surcharged stormwater line. You approve the cost before anything gets cut or jetted, and Best Price Guaranteed backs every visit.
We'd rather explain what a camera actually shows you than talk you into work you don't need.

Servicing Mortlake for Blocked Drains and Nearby Suburbs
Servicing Mortlake for blocked drains and nearby suburbs, we also cover blocked toilets as a single-fixture job and water leak detection when a slow drain turns out to be a hidden leak instead.
We're also on call in Cabarita, Breakfast Point, Concord, Rhodes and Putney, all serviced by the same team that handles Mortlake's own callouts.

Let’s get it flowing again
Call Now for Blocked Drains
Blocked drains rarely pick a convenient hour to show up. Same Day Service is available every day of the week.
Call (02) 9140 0159 now, or get in touch and we'll take it from there.
Good questions, straight answers
Blocked Drains FAQs
Straight answers to the questions we hear most about blocked drains.
Will the work area be left tidy?
Yes. We clear away anything brought up during the job, and the drain area's left the way we found it, not worse.
Can Blocked Drains legally be done by anyone but a licensed plumber?
No. Blocked drain work has to be done by a licensed plumber in NSW, camera inspection and jetting included.
Can you fix Blocked Drains on the first visit?
Most straightforward blockages clear on the first visit. A root-affected line sometimes needs jetting equipment we'll book in as a follow-up.
Why does this keep happening?
Usually it's tree roots finding their way into an ageing clay pipe, common across Mortlake's pre-1940 streets. Cutting the roots back slows the return, though the line itself may need relining eventually.
Can I book Blocked Drains anywhere in Mortlake?
Yes, whether it's an older cottage near the river or a newer townhouse further back from the water.
What happens if the job turns out bigger than quoted?
We stop, explain what we've found, and requote before doing any extra work. You approve the new price first, always.